Logic Model for Louisiana’s Office of Children’s Ombudsman

This logic model for Louisiana’s Office of Children’s Ombudsman is a chart that describes the office’s objective, essential functions, the activities required, outputs, and short-term, mid-term, and ultimate outcomes. By following the flow of a logic model for an Office of Children’s Ombudsman, one can see how ombuds services for children can ultimately ensure that Louisiana’s children receive quality services from state agencies, that Louisiana’s Legislature will remain informed of the status of Louisiana’s child-serving agencies, and how concurrent oversight will help maintain quality services.

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Simple Logic Model for a Louisiana Office of Children’s Ombudsman

Objective:	Ensure Louisiana’s children receive quality services from public child-serving agencies and programs.
Key Functions:	Independently and impartially receive, investigate, or informally address complaints about Louisiana’s public services for children. When appropriate, make referrals, and issue findings and recommendations regarding complaints by providing aggregate and ad hoc reports for the public and state officials.
Activities:	Receive and investigate complaints from citizens and families about government services for children and families. Identify and recommend system-wide improvements to benefit children and families. Protect the rights of children and families, individually and systemwide. Monitor the public programs and departments responsible for providing children’s services. Report findings to the public and state officials.
Outputs:	Ombudsman website. Complaint forms. Established Ombudsman operations. Transparent reporting
Short-term Outcome:	Children and families have access to a state official who is authorized to assist them in seeking a resolution to grievances.
Mid-term Outcome:	The resolution of complaints and oversight of child-serving agencies increases citizens’ trust while improving the quality of services.
Ultimate Outcome:	Children receive quality services from state agencies, Louisiana’s Legislature remains informed of the status of Louisiana’s child-serving agencies, and concurrent oversight helps maintain transparency and accountability.